Something not working, or a message that came out wrong? Write and say so — a real person reads it.
If it's about a specific message, say roughly when you made it and what you expected instead. You don't need to send the message itself.
Check your spam folder first — that's where it usually is. Each new code cancels the one before it, so if you've asked more than once, only the newest one works. Codes last an hour.
The screen after recording shows what it heard, before anything is written. If that text is wrong, tap Re-record and try again — somewhere quieter, with nothing playing nearby.
Tap Change it or add something and say what to change, the same way you said the message. "Make it shorter." "Add that I paid in March." You don't have to start over.
Tell it to put the thing back, using the same button. If it keeps dropping something it shouldn't, email us — that's a fault worth knowing about.
The free allowance is three messages a month, with three changes to each. Dictafy is in beta, so there's nothing to buy yet — email us if you need more in the meantime.
Open the account menu and choose Delete my account. Everything goes immediately and permanently — you don't need to ask us. See Privacy for what that covers.
Dictafy needs microphone access. On iPhone: Settings, scroll to Dictafy, turn on Microphone. On the website, your browser asks the first time — if you said no, you'll need to allow it in the site settings.